Privacy policy

Welcome to Benchmade Modern: Who We Are and What This Notice Covers

Hello and thank you for stepping into the whimsical world of http://benchmademodernd.shop/, where we bring you the sweetest kawaii stationery—think adorable pens, plush notebooks, and charming stickers! This Privacy Notice is your guide to understanding how we, Benchmade Modern (referred to as “we,” “us,” or “our” in this document), handle your personal information when you visit our website, use our mobile apps, or shop with us as a customer. We’re Benchmade Modern, a delightful business dedicated to spreading joy through cute stationery, and we take our role as the data controller of your personal information seriously.

Our services are crafted for grown-ups who adore kawaii vibes—not children. If you’re under the age of majority in your region, please share this notice with your parent or guardian before exploring further. We’re here to make your experience magical, and this notice explains how we protect your privacy along the way. Questions? Our Data Protection Officer (DPO) is your go-to person—reach out at [email protected] for anything privacy-related, from clarifications to exercising your rights.

Keeping This Notice Fresh and Your Info Accurate

Privacy is a living thing, and so is this notice! We might tweak it now and then to reflect new practices or legal requirements, and we’ll let you know about significant updates when the law asks us to. You can always find the latest version right here on our website, so feel free to check back anytime.

Your personal information is the heartbeat of our relationship, and we need it to be spot-on. If your details—like your email, phone number, or shipping address—change while you’re part of our kawaii community, please update us! You can easily do this through your account on http://benchmademodernd.shop/ by logging in and adjusting your profile. Prefer a personal touch? Drop us a line at [email protected] or call +1 (909)-641-4615, and we’ll help you keep everything current. Accurate info means we can serve you better, from shipping your kawaii haul to sending you fun updates!

What Personal Information We Gather About You

When we talk about personal information, we mean anything that can point to you as an individual—like your name or email. It’s different from anonymous data, where all identifying bits are stripped away. At Benchmade Modern, we collect a variety of personal details to make your shopping experience seamless and delightful. Here’s a breakdown of what we might gather, organized into handy categories:

  • Identity Details: Your full name, a username you pick, maybe your title (like “Ms.” or “Mr.”), your birth date, gender, or even marital status if you share it.
  • Contact Info: Where we can reach you—think billing and shipping addresses, your email, and phone numbers.
  • Payment Details: Bank account info or card numbers you use to pay for your kawaii treasures.
  • Order History: Records of what you’ve bought, payments you’ve made, and specifics about your purchases—like that pastel gel pen set!
  • Tech Specs: Stuff we pick up when you visit us online, like your IP address, browser type (Chrome? Safari?), device operating system, time zone, and login details.
  • Profile Insights: Your account login (username and password), past orders, preferences (do you love cats or bunnies?), feedback, and survey answers.
  • Usage Patterns: How you explore our site or app—like which pages you linger on or what kawaii items catch your eye.
  • Marketing Preferences: Your choices about hearing from us—like opting into our newsletter about new kawaii arrivals.
  • CCTV Footage: If you visit a physical Benchmade Modern location, we might capture you on security cameras to keep things safe.

Each piece helps us craft a personalized, kawaii-filled experience just for you!

Why We Need Your Info—and What Happens If You Don’t Share

Sometimes, we’re legally required to collect certain details, or we need them to fulfill our agreement with you—like delivering that adorable notebook to your doorstep. If you choose not to provide this info when we ask—like skipping your address during checkout—we might not be able to complete your order or offer our services. Imagine trying to send a kawaii surprise without knowing where it’s going—it just wouldn’t work! If this happens, we might need to pause or cancel your request, but we’ll always let you know if that’s the case and why.

How We Collect Your Personal Information

We gather your details in all sorts of ways as you interact with Benchmade Modern. Here’s the scoop on our methods:

  • Straight from You: When you chat with us directly—maybe by filling out a form to order a sticker set, signing up for an account, or emailing us about a product—you share things like your name, address, or card info. This happens when you:
    • Shop for kawaii goodies or ask about them.
    • Create your own Benchmade Modern account.
    • Sign up for our emails or promos.
    • Join a contest (win a kawaii prize!) or fill out a survey.
    • Drop us feedback or a quick hello via phone, email, or mail.
  • Online Magic: As you browse our website or app, we automatically snag techy details—like your IP address or what browser you’re using—through cookies, logs, and clever tools. Curious about cookies? Peek at our Cookie Notice for the full story! We might also learn about you from other sites we partner with.
  • Behind-the-Scenes Helpers: We get info from third parties who assist with payments, shipping, or analytics—like your card details from a payment processor or tracking data from a delivery service.

It’s a team effort to make your kawaii journey smooth and fun!

How We Use Your Personal Information

We only touch your personal info when the law gives us a green light. Here’s when and why we process it:

  • To Keep Our Promises: When we’re fulfilling an order—like shipping your kawaii pens—we need your details to make it happen.
  • For Our Business Goals: When it benefits us (or a partner) and doesn’t clash with your rights—like analyzing shopping trends to stock more bunny-themed items.
  • To Follow the Rules: When laws or regulations say we must—like keeping records for taxes.
  • With Your Okay: When you’ve said “yes” to something specific, like getting our kawaii newsletter (you can always say “no” later!).

We rarely lean on consent alone—except for some marketing emails—and you can pull back your approval anytime by emailing [email protected].

Why We Process Your Info—and Our Legal Reasons

Here’s a big, colorful list of how we use your personal info and the legal bases we stand on. Each purpose ties back to making your Benchmade Modern experience amazing:

  1. Signing You Up as a Customer
    • Data: Name, contact details.
    • Why: To set up your account or process your first order.
    • Legal Basis: Fulfilling our contract with you.
  2. Delivering Your Kawaii Goodies
    • Data: Name, address, payment info, order details, marketing prefs.
    • Why: To process payments, ship items, and chase up any owed amounts.
    • Legal Basis: Contract fulfillment + our interest in collecting payments.
  3. Keeping You in the Loop
    • Data: Name, contact info, profile details, marketing choices.
    • Why: To update you on policy changes or ask for a review of that cute pen.
    • Legal Basis: Contract needs, legal duties, and our interest in staying connected.
  4. Fun Stuff Like Contests
    • Data: Name, contact, profile, usage, marketing prefs.
    • Why: To let you enter a kawaii giveaway or survey.
    • Legal Basis: Contract + our interest in learning what you love.
  5. Running Our Shop Smoothly
    • Data: Name, contact, tech details.
    • Why: To troubleshoot, secure, and maintain our site and app.
    • Legal Basis: Our interest in a safe, efficient business + legal requirements.
  6. Tailoring Ads and Content
    • Data: Name, contact, profile, usage, marketing prefs, tech info.
    • Why: To show you promos for items you’ll adore—like cat-themed stickers!
    • Legal Basis: Our interest in growing and refining our kawaii world.
  7. Making Things Better
    • Data: Tech and usage info.
    • Why: To tweak our site and products based on how you use them.
    • Legal Basis: Our interest in evolving and staying relevant.
  8. Suggesting Kawaii Picks
    • Data: Name, contact, tech, usage, profile, marketing prefs.
    • Why: To recommend goodies we think you’ll love.
    • Legal Basis: Our interest in delighting you and growing.
  9. Keeping Our Spaces Safe
    • Data: CCTV footage (if you visit a store).
    • Why: To ensure security for everyone.
    • Legal Basis: Our interest in safety.

If we shift gears and use your info for something new, we’ll check it fits the original plan—or let you know and explain the legal reasoning if it’s different. We might process data without asking if the law says it’s okay—like for legal compliance.

Marketing and Saying “No Thanks”

We’ll send you kawaii updates if you’ve shopped with us or asked for info and haven’t opted out. Want to stop? Hit the “unsubscribe” link in our emails or tell us at [email protected]—we’ll pause those messages right away. We never share your info with others for their marketing—your details stay with us!

Cookies: Little Helpers on Our Site

Cookies are tiny tools that track how you explore our site. You can tell your browser to block them or warn you when they pop up, but if you do, some kawaii corners of our site might not work as smoothly. Curious? Our Cookie Notice has all the details!

Who We Share Your Info With

To keep the kawaii magic flowing, we might pass your info to:

  • Tech Wizards: IT and admin helpers who keep our systems humming.
  • Pros We Trust: Lawyers, accountants, or insurers who advise us.
  • Official Folks: Tax authorities or regulators when required.
  • Business Shifts: New owners if we sell or merge parts of our company—they’ll use your info like we do.

Everyone we share with must keep your data secure and follow our strict instructions—no freelancing with your info allowed!

Sending Data Across Borders

Some of our helpers work outside the European Economic Area (EEA), so your info might travel internationally. When it does, we ensure it’s protected with:

  • Safe Countries: Places the European Commission says are secure.
  • Special Contracts: Agreements that match Europe’s privacy standards.

Want specifics on how we do this? Email [email protected] for the rundown!

Keeping Your Info Safe

We’ve got strong defenses—like digital locks and strict rules—to stop your info from getting lost, misused, or peeked at by the wrong folks. Only our team members or trusted partners who need to know can access it, and they’re bound by confidentiality. Your kawaii secrets are safe with us!

How Long We Hold Onto Your Info

We keep your details only as long as we need them—like for delivering your order, meeting legal duties, or sorting out claims. How long depends on what the data is, how sensitive it is, and what we’re using it for. If we can anonymize it (strip away your identity), we might keep it forever for stats or research—no notice needed!

Your Privacy Rights: Power in Your Hands

You’ve got rights over your info, including:

  • See It: Ask what we have.
  • Fix It: Correct mistakes.
  • Erase It: Request deletion (the “forget me” right).
  • Limit It: Slow down how we use it.
  • Say No: Object to certain uses.
  • Move It: Take it elsewhere (data portability).
  • Pull Back: Withdraw consent if we’ve asked for it.

Want to use these? Email [email protected]—it’s free! If your request seems excessive or unfounded, we might charge a small fee or say no, but that’s rare. We’ll ask for ID to keep things secure and aim to reply within a month—longer only if it’s super tricky, and we’ll keep you posted.

Reach Out: We’re Here for You

Questions, requests, or just want to chat privacy? Contact us:

  • Email: [email protected] – We’ll reply within 1-2 business days.
  • Phone: +1 (909)-641-4615 – Call Monday-Friday, 9 AM-5 PM PST.
  • Address: 1707 Morning Sun Ave, Walnut, CA 91789, United States – Our kawaii HQ!

At Benchmade Modern, your trust is our treasure, and we’re committed to keeping your info as safe as our cutest stationery!