Contact Us

Let’s Connect in the Kawaii Way!

At Benchmade Modern, we’re all about spreading joy through adorable stationery, and we’d love to hear from you! Whether you’ve got a question about our latest kawaii pens, need help tracking your order of pastel notebooks, or just want to share your excitement about our cute sticker collections, we’re here with open arms (and a sprinkle of glitter!). Our team is ready to assist, chat, or simply brighten your day—because every interaction with you is a chance to make things a little more delightful.

Here’s how you can reach us:

• Email: [email protected]
  Drop us a message anytime! Whether it’s a quick “Which pen matches my bunny planner?” or a detailed note about your shopping experience, we’ll get back to you within 1-2 business days. Our inbox is always open for your kawaii thoughts, and we promise a reply filled with warmth and helpfulness. Check your spam folder if you don’t see us right away—we’d hate for our response to get lost!
• Phone: +1 (909)-641-4615
  Prefer a voice-to-voice chat? Give us a call Monday through Friday, from 9 AM to 5 PM Pacific Standard Time (PST). You’ll reach one of our friendly team members, eager to assist with everything from order questions to kawaii recommendations. If we’re swamped with calls (those busy kawaii seasons!), leave us a voicemail, and we’ll ring you back as soon as we can—probably with a smile you can hear through the phone!
• Business Address: 1707 Morning Sun Ave, Walnut, CA 91789, United States
  This is where the kawaii magic happens! Our cozy headquarters in Walnut, California, is the heart of Benchmade Modern—where we pack your orders with love and dream up new cute creations. While we’re an online-first shop and don’t have a physical storefront for visits, feel free to send us snail mail if you’d like. A handwritten note about your favorite kawaii item? We’d absolutely treasure it!

Why Reach Out?

No matter the reason—whether it’s troubleshooting a shipping hiccup, asking about our return process, or suggesting a new kawaii design (cat-themed highlighters, anyone?)—we’re here to make your experience with Benchmade Modern as smooth and joyful as possible. Don’t hesitate to connect; every message or call is a little sparkle in our day, and we’re excited to share that happiness with you. Let’s keep the kawaii conversation going—reach out today!